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Technical Assistance Center Representative

Plymouth, MN 55442

Posted: 07/19/19 Industry: Other Job Number: 00005XWC Pay Rate: 16.50
Are you technically savvy with a passion for providing excellent customer service? THE RIGHT STAFF is seeking candidates for a contract to hire Technical Assistance Center Representative located in Plymouth, MN. Pay is $16.50 per hour.

Technical Assistance Center Representative Description:
• Provide support to internal and external customers
• Provide technical support for fire, intrusion, and integrated security systems
• Identify issues and attempt to resolve technical issues
• Escalate issues to field technicians by capturing information regarding system and customer issue
• Answer incoming calls from field technicians or customers
• Answer incoming email or electronic requests for support from customers
• Provide support with requests for troubleshooting to eliminate unnecessary service requests

Technical Assistance Center Representative Requirements:
• High school diploma or GED
• Excellent communication skills both verbal and written
• Strong PC and typing skills
• Must maintain good attendance and punctuality
• Self directed and independent
• Experience with alarm systems
• Experience within monitoring, field operations, or service dispatch departments

Technical Assistance Center Representative Pay and Benefits:
• $16.50 per hour
• Contract to hire
• Located in Plymouth, MN
• Saturday through Wednesday 6:30 A.M. To 3:00 P.M. (Thursday and Fridays off)
• THE RIGHT STAFF offers healthcare, vacation, and referral bonuses

Apply by sending your resume to

THE RIGHT STAFF wants to help your succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

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