Are you a natural problem-solver who thrives in a fast-paced environment and enjoys wearing multiple hats?
THE RIGHT STAFF has partnered with a fast-growing, results-driven energy management company based in Plymouth, MN in their search for an experienced Service Coordinator to join their high-touch and fast-paced service team.
Our client is a leader in energy management solutions, known for helping organizations reduce energy use, improve sustainability, and cut costs. They foster a culture of excellence, teamwork, and continuous improvement.
This position provides high-volume ticketing support while coordinating service work orders and small projects from initiation through closeout and invoicing. Collaborates closely with external labor partners (electricians and technicians) to schedule work, manage timelines, and ensure accountability to scope and budget. Maintains strong customer and vendor communication, tracks service progress, and supports continuous service improvements while responding to urgent service needs.
Essential Job Duties:
Coordinate service work orders and small-scope projects from initiation through closeout and invoicing
Manage relationships with customers and vendors while ensuring service timelines and expectations are met
Respond to emergency and off-hours service needs (shared rotation schedule)
Schedule and communicate with external Labor Partners and hold all parties accountable to project scope, timeline, and budget
Track service progress and maintain accurate records using tools such as Oracle, SmartSheet, Salesforce, and customer portals
Proactively identify opportunities for improvement and collaborate with internal teams to enhance service delivery
Become a subject matter expert in key areas to support evolving customer needs
Minimum Requirements:
1-3 years of experience in customer service or a client-facing coordination role
Strong communication skills and professionalism in working with internal and external stakeholders
Ability to manage multiple tasks, prioritize under pressure, and stay highly organized
Intermediate to advanced Excel skills; data fluency is key
Experience working with Microsoft Office and general tech-savviness
Experience in lighting, electrical, or energy services preferred
Knowledge of LED technologies and lighting systems preferred
Position Benefits, Pay, & Schedule:
Direct-hire opportunity with a comprehensive benefits package included
Schedule is Monday to Friday - 8 am to 5 pm (w/ flexibility on start and end times)
Competitive Pay: $55-60k + annual bonus
Position is 80% onsite in Plymouth, MN (4 days onsite, 1 day remote)
APPLY NOW!
We thank all interested candidates. However, only those selected for interviews will be contacted.
To view additional positions and apply directly, go to our website: www.therightstaff.com/searchjobsnow
THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist YOU! Let us help YOU create YOUR Success!
Ready to take the next step in your career? Explore job opportunities in the vibrant Plymouth, Minnesota area! Known for its picturesque parks, including the popular French Regional Park and the stunning golf course at Rush Creek, Plymouth offers a perfect blend of urban convenience and natural beauty. Home to iconic landmarks like Minnetonka Theatre and Eddington House, this bustling city boasts a rich arts scene and a thriving culinary landscape. Cheer on the local sports heroes at the nearby Target Center or take a leisurely stroll through the charming shops at The Shoppes at Arbor Lakes. With a plethora of opportunities for professional growth and a welcoming community atmosphere, Plymouth is the ideal place to grow your career. Browse our job listings today and discover your next adventure in this amazing city!
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