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Network Operations Center (NOC) Specialist

Plymouth, MN 55442

Posted: 04/22/19 Industry: Other Job Number: 00005X98 Pay Rate: 0.00
Are you technically savvy with at least three years of network configuration and troubleshooting? Our client located in Plymouth, MN is looking for a skilled Network Operations Center (NOC) Specialist to join their team.

Network Operations Center (NOC) Specialist Description:
• Take inbound calls from field technicians and customers and log incidents into ticket tracking system
• Perform remote computer support tasks and follow-up on tickets
• Communicate with customers and techs via email, instant message, and phone
• Troubleshoot systems in real time with remote technicians; Network Video Recorders, Electronic Article Surveillance systems, Physical Access Control Systems
• Work with software and hardware vendors to report bugs, request feature enhancements
• Program and configure new installations
• Monitor customer systems to identify potential problems

Network Operations Center (NOC) Specialist Requirements:
• Excellent communication skills
• Troubleshooting skills
• 3+ years of network configuration and troubleshooting experience
• Able to work independently or as a team
• Able to own technical issues and see them through to a resolution
• Able to manage multiple priorities in a fast paced environment
• 3XLogic and Genetic video, and Sentech EAS experience preferred
• High school diploma
• Prior experience in the security industry

Network Operations Center (NOC) Specialist Details:
• Located in Plymouth, MN
• 3rd. Shift opportunity 9:00 P.M. To 7:00 A.M.
• Contract through October with potential of being hired on after October
• Pay starts at $18/hr.
• THE RIGHT STAFF offers healthcare, vacation and referral bonuses

Apply by sending your resume to mpg3@therightstaff.com

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

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