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MANUFACTURING CUSTOMER SUPPORT SPECIALIST

Brooklyn Park, MN 55428

Posted: 04/22/19 Industry: Other Job Number: 00005XBB Pay Rate: 37440.00
Discover what it means to work for a customer orientated organization, where you are proactive in providing support and product knowledge to long term clients and vendors. THE RIGHT STAFF is conducting a Direct Hire search for a talented, versatile, and innovative individual for a Customer Support Role with a manufacturing client located in Northwest Minneapolis. Join a team of intelligent customer service representatives who excel in proactive customer support, long-term business to-business client retention, and technical product knowledge.

RESPONSIBILITIES OF A MANUFACTURING CUSTOMER SUPPORT SPECIALIST:
• Providing basic technical product knowledge and information to customers
• Effectively processing incoming orders, issuing receipt of order, and verifying product availability, price, and more.
• Provide Sales Support by providing product quotes, and product follow-up as needed
• Assist estimators, customers, and sales representatives with the quotation process.
• Be proactive in client customer service, actively acknowledge client requests, and quickly follow up on concerns and issues.
• Set up a bill of materials in the system for new parts
• Maintain Customer parts files

REQUIREMENTS FOR A MANUFACTURING CUSTOMER SUPPORT SPECIALIST
• 2 years of Post Secondary Education is required. Bachelors in Business or related field preferred. Minimum of an Associate s degree is required or equivalent work experience.
• 2 years of Business- to Business Customer Service experience is needed within an Industrial/Manufacturing company.
• Should have a strong ability to multi-task, strong written and verbal communication skills, and a high attention to detail.

HOURS/PAY/BENEFITS FOR A CUSTOMER SUPPORT SPECIALSIT:
• Full Time: Monday Friday - 8:00A.M. 4:30 P.M.
• North West Metro Area
• Pay is $18-20/hr DOE
• Direct Hire, Permanent Opportunity
• Competitive Benefits, PTO, 401K and more

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Temporary assignments to full-time permanent positions, we are here to assist you! Let us help YOU create YOUR success!

We thank all interested candidates. However, only those selected for interviews will be contacted.

THE RIGHT STAFF is an equal opportunity employer.

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