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Intake Coordinator

Minneapolis, MN 55454

Posted: 07/19/19 Industry: Healthcare Job Number: 00005X03 Pay Rate: 15.00
Provide vital patient support in a call center setting as an Intake Coordinator for specaility care clinics. Be responsible for completing and accurately registering patients and scheduling. Ideal candidates will excel at problem resolution and have a minimum of 2 years of prior call center experience. Prior medical and clinical knowledge is required.

Benefits of an Intake Coordinator:
• Pay $15 per hour
• 3-month contract
• Located in Minneapolis, MN
• Hours are 1st shift
• THE RIGHT STAFF offers Healthcare, vacation and referral bonuses

Responsibilities of an Intake Coordinator:
• Schedule appointments within a call center environment for specialty care clinics.
• Be responsible for patient registration and scheduling and follow-up activities.
• Collaborates with team members, clinic, and other support staff to handle patients needs and provide first call resolution to the callers.
• Listen to patient needs and works with them to find appropriate solutions
• Provide superior customer service by effective communication with a diverse age and ethnic population in a professional way.
• Utilize critical thinking skills and the ability to make decisions in a fast paced environment
• Use scheduling protocols to resolve patient problems.
• Ability to use scheduling software and programs while on the phone with patients

Requirements for an Intake Coordinator:
• High School Diploma or GED Required
• Two-year degree in the medical related field is preferred
• 2 years of customer service in a healthcare or professional industry is required
• Must be able to listen effectively and to maintain strict patient/customer confidentiality
• Must be able to be empathetic and provide professional customer service
• Must have intermediate skills in Microsoft Suite
• Must be comfortable with a fast paced environment, and be capable of multi-tasking.

Apply by sending resume to or call #952-546-1100 for more details.

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

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