Training & Applications Specialist - Regional Law Firm - Minneapolis, MN
Are you a tech-savvy professional with a passion for helping others learn and leverage technology effectively?
THE RIGHT STAFF is proud to partner with a highly respected and regionally based Minneapolis law firm in their search for a Training and Applications Specialist to join their Information Technology Department. This position plays a key role in supporting end-users across the firm by providing technical assistance, conducting training, and ensuring smooth implementation of new applications and software solutions.
This is an excellent opportunity for an energetic, people-oriented IT professional who enjoys collaboration, problem-solving, and continuous learning within a dynamic, professional environment.
Essential Job Duties:
• Provide end-user support, troubleshoot issues, and document technical problems and resolutions.
• Deliver training sessions and one-on-one instruction for staff on software applications, systems, and updates.
• Collaborate with IT team members and other departments to automate or improve processes.
• Maintain detailed records of user support tickets and related documentation.
• Assist in testing and implementing software updates and new systems.
• Participate in project teams to support firm-wide technology initiatives.
• Provide after-hours support as needed for critical systems or updates.
Minimum Requirements:
• Bachelor's degree required.
• 3-5 years of IT experience within a professional services or corporate environment.
• Excellent communication and interpersonal skills with the ability to work effectively across all levels of an organization.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
• Proven ability to work in a fast-paced environment with changing priorities and deadlines.
• Proficiency with Microsoft Office 365 and Windows 10/11 strongly preferred.
• Experience with iManage, InTapp, or other legal software applications is a plus.
• Prior experience supporting or training users in a law firm or professional office environment highly preferred.
Position Benefits, Pay, and Schedule:
• Direct-hire opportunity with a competitive salary range of $60, 000-$70, 000 annually, depending on experience.
• Full-time, onsite position based in downtown Minneapolis.
• Onsite/Hybrid Schedule: 4 days onsite, 1 day remote after 90-day probationary period.
• Comprehensive benefits package offered, including medical, dental, vision, and retirement plans.
• Standard business hours with occasional flexibility for after-hours support.
TO APPLY: Please upload your resume to this job posting along with your contact information. Only candidates selected for interviews will be contacted.
To view additional positions and apply directly, visit: www.therightstaff.com/searchjobsnow
THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you with the best job, best fit, and best location. Whether it's a contract assignment or a full-time permanent position, we are here to assist YOU. Let us help YOU create YOUR Success!
THE RIGHT STAFF is an Equal Opportunity Employer.
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