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Firearm Dealer Account Manager

Burnsville, MN 55337

Posted: 08/23/19 Industry: Other Job Number: 00005Y1N Pay Rate: 17.00
Are you a Firearms expert? Do you have a prior experience selling firearms in a retail environment? Utilize your extensive firearms knowledge and serve as an industry expert for a national firearm company as an Account Manager in South, Minneapolis. We are seeking a sales orientated, customer service driven individual to work closely with industry FFL dealers to support incoming business inquiries through email, phone, and more!

Ideal candidates will have extensive firearm s knowledge, strong communication skills, superb phone and active listening skills, have a strong sales ability.

Job Details:
• Pay $17 -$18 per hour
• Located in South Minneapolis, MN
• 1st and 2nd shift hours + Rotating Weekends
• Contract to Hire
• State of the art facility; free gourmet coffee, and causal work environment
• THE RIGHT STAFF offers Healthcare, vacation and referral bonuses

Job Description:
• Be able to successfully meet performance metrics including: outbound dealer call and contact goals, dealer signup objectives, inventory listing goals, sales and revenue figures, and more.
• Responsible for developing and onboarding an assigned territory of FFL dealers in support of the company dealer network.
• Field incoming support inquiries from industry dealers through call, email, messaging, and social media
• Proactively engage licensed dealers to help support their business
• Provide technical and procedural guidance on the set-up and maintenance of dealer accounts
• Follow an established plan for end-to-end support
• Place outbound communications to increase sales
• Support order management, fulfillment, returns, and inventory feeds
• Assist with order entry and other customer support
• Strive to continually improve dealer and customer satisfaction
• Provide feedback in team meetings to help identify customer needs, pain points, and process inefficiencies

Job Requirements:
• Must have 1 year of prior Industry related experience, preferable in a Retail Sales environment with a FFL company selling guns and firearms.
• Must have a solid knowledge base regarding firearms, and firearm sales processes including categories, styles, calibers, gun types and their applicable use is preferred
• Must have excellent sales and presentation skills; both verbal and written.
• Prior e-commerce experience is preferred
• Must have excellent communication skills, both written and verbal
• Must have strong active listening and conflict resolution skills
• Must be proficient in Microsoft Office, prior CRM or Call Center Software is a plus

Email your resume to or call #952-546-1100 for details!

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!
THE RIGHT STAFF is an Equal Opportunity Employer.

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