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Customer Service Specialist

Edina, MN 55435

Posted: 09/15/19 Industry: Other Job Number: 00005YFK Pay Rate: 17.00
Do you have an interest in Real Estate? Are you looking for a great entry level opportunity? THE RIGHT STAFF is seeking professional Customer Service candidates for a contract to hire opportunity with a fast-growing client in Edina.

To apply, please send your resume to stp8@therightstaff.com or apply online at www.therightstaff.com.

Job Duties for Customer Service Specialist:
• Provide exceptional customer service to prospective home buyers and sellers
• Report all complaints/concerns/issues affecting customer satisfaction
• Respond to online property inquiries from customer visiting various websites
• Effectively manage lead volume and redirect to sales associates
• Explain benefits of working with real estate professionals to customers
• Communicate with and respond to sales associates and branch manager regarding lead questions
• Regularly monitor lead queues and use decision making abilities to take appropriate actions
• Assist calls in navigating company website

Required Skills for Customer Service Specialist:
• Must be computer savvy and have a strong aptitude for learning new systems
• Must have exceptional phone, customer service and problem-solving skills
• Experience using call management software and SalesForce based CRM preferred not required
• 1+ years of experience in office related customer service required

Benefits for Customer Service Specialist:
• Pay: $15-$17/HR
• Location: Edina
• Hours: Multiple shifts available; Monday to Friday and require rotating schedule including weekends (1 weekend day per week).
• Temp to Hire
• THE RIGHT STAFF offers Healthcare, vacation and referral bonuses


Apply by sending resume to stp8@therightstaff.com or call 952-546-1100 for more details.
Applicants selected for this position with our client will be required to complete a background check. Successful completion of this assessment is required for further consideration.
THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!
THE RIGHT STAFF is an Equal Opportunity Employer.

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