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Customer Service Representative

Apple Valley, MN 55124

Posted: 10/20/19 Industry: Other Job Number: 00005YH0 Pay Rate: 17.00
Do you possess great customer service skills and problem-solving skills? THE RIGHT STAFF is seeking a Customer Service Representative for our client in the South Metro area. The right individual must be able to successfully serve as a liaison, relay and interpret research to clients, resolve any questions and complaints, and provide a positive experience to clients. Call Center experience highly preferred.

This is a contract to hire opportunity paying $18 to $18.50 per hour.

RESPONSIBILITIES:
Resolve client inquiries and complaints by researching and finding solutions.
Properly document all correspondence into database.
Maintain positive rapport with clients while solving complicated issues.
Work collaboratively with all departments and outside vendors.
Adhere to company policies.
Maintain up to date knowledge of policies, regulations, and services.

REQUIREMENTS:
Must type 35 wpm with accuracy.
Call Center and Troubleshooting experience required.
Ability to problem solve and use deductive reasoning.
Strong professional customer service and positive attitude.
Intermediate Microsoft Office and Microsoft Outlook.
Basic computer knowledge.
Excellent attention to detail.
Must pass a background check.

HOURS AND BENEFITS:
Monday thru Friday, 8:30 A.M. To 5:00 P.M.
Located in Lakeville, MN.
Pay is $18 to $18.50 per hour.
THE RIGHT STAFF offers healthcare, vacation and referral bonuses.

Apply today by sending your resume to edn2@therightstaff.com.

We thank all interested candidates. However, only those selected for interviews will be contacted.


THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

#ZR1
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