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Customer Service Representative - Keyholder

Burnsville, MN 55337

Posted: 01/17/25 Industry: Other Job Number: 00006CLK Pay Rate: 41600.00

Job Description

Are you an experienced Retail Representative? Do you have knowledge and experience with Fluid Power Products and hydraulic hoses? THE RIGHT STAFF has an exciting In-person Customer Service opportunity with a Manufacturing Client in Burnsville, MN.

We are hiring Customer Service Store Representative - Key Holder to support a retail store location that is a supplier site for consumers and business to purchase hose assemblies and parts. We are seeking two representatives for this growing team!

If you enjoy in-person customer service, providing team direction, and managing a variety of duties from order entry, order processing, fulfillment, and customer service this is the role for you!

Store Hours are 8 A.M. - 4 P.M. Monday - Friday. No OT required!

Why Should You Work Here:
• Excellent Benefits! Work for an Employee-owned company - Benefits include Health Insurance, PTO, Paid Holidays, FSA, Tuition Reimbursement, Health Club Reimbursement, 401K Plan, ESOP benefits, and Bonuses!
• Opportunity for Growth & Development, and to collaborate with a team focused on comradery!

Position Responsibilities:
• Responsible for Opening and Closing the Store, provide oversight for breaks, and ensure customers are serviced quickly and efficiently.
• Provide In-store Customer Service to retail customers for parts identification, order entry, will-call paperwork processing, part-pulling, and packaging, as necessary
• Provide application assistance and product advice to customers
• Key in orders, invoices, and handle payments in system by Purchase Order, Credit Card, or Cash
• Fabricates hose assemblies to fulfill customer requirements
• Clean, tag and mark hose assemblies according to customer requirements.
• Other duties as assigned

Minimum Requirements:
• High School Diploma or GED Required; 2-year technical or fluid power degree required
• 3-5 years of experience in B2C or B2B customer service for fluid power products, including experience with order entry, technical definition of assemblies, customer production, and more
• Prior leadership or shift management experience required
• Must have strong customer service skills, have a strong mechanical aptitude
• Must be able to interpret customer drawings, be detail orientated, and have intermediate computer skills

Job Details:
• Direct hire - Excellent Benefits Included!
• Onsite in Burnsville, MN
• 8 A.M. - 4 P.M. Monday - Friday- includes a 30 min paid lunch break
• $23-30 per hour + Gross Margin Bonuses!
• Employee-owned company - Benefits include Health Insurance, PTO, Paid Holidays, FSA, Tuition Reimbursement, Health Club Reimbursement, 401K Plan, ESOP benefits, and Bonuses!

APPLY NOW!

Send your resume to stp8@therightstaff.com or Call/Text Us at #763-478-5454

This position will require a Background Check and Drug Test.

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you! Visit www.therightstaff.com to view all openings.

THE RIGHT STAFF is an Equal Opportunity Employer.
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About Burnsville, MN

Ready to find your next dream job in Burnsville, Minnesota? Nestled in the heart of the Land of 10,000 Lakes, Burnsville offers a perfect blend of urban convenience and natural beauty. With proximity to the vibrant Twin Cities and attractions like the Minnesota Zoo and Buck Hill Ski Area, there's no shortage of entertainment options. Explore the Burnsville Performing Arts Center or catch a game at the TCO Stadium. Don't miss out on the diverse culinary scene with options ranging from traditional Midwest fare to global cuisines. Join us in Burnsville for career growth, cultural experiences, and a high quality of life that's hard to beat. Discover your perfect job match today!