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Configuration Technician

Shakopee, MN 55379

Posted: 03/31/23 Industry: Technicians Job Number: 00006B58 Pay Rate: 19.00

Job Description

Are you experienced with Configuration for Networked devices? Are you looking for a fun company to join?

THE RIGHT STAFF is currently seeking a Configuration Technician to contribute to our client's ongoing success and growth.

The Configuration Technician will be responsible for assisting with configuration projects for a number of customers. This position is responsible for the setup, configuration and testing of customer equipment required for major configuration rollouts. The Configuration Technician helps to ensure configuration projects are delivered on-time, within budget and at 100% accuracy. This position will be involved in data entry for status and reporting information and this individual works closely with the Project Management and Warehouse Teams to ensure projects goals are met.

Specific Duties and Responsibilities:
Configuration Project Management including following detailed specifications for the setup, configuration and testing of customer equipment; setting up a variety of equipment types for configuration and testing (including PCs, peripheral equipment, servers, network equipment, etc.); completing customer configuration check-off lists to ensure 100% accuracy of configured devices and shipments; tracking and recording of inventory required for projects; preparing configured equipment for shipment; assisting with data management involving configuration status, schedules and project deliverables; assisting with the daily maintenance, clean-up and organization of the Configuration center.

Customer and Vendor Interface and Communication including developing a thorough understanding of the customer's configuration process which involves professionally interfacing directly with customers to gather configuration information as needed; documenting and troubleshooting vendor equipment exceptions; contributing to process documentation; participating in project-related meetings as needed; and assisting with job status reporting via Microsoft Office and other tools.

Qualifications and Experience Required:
• High School Diploma
• Minimum 2-year technical degree in related field or equivalent relevant industry experience
• Basic PC and other IT equipment troubleshooting skills
• Knowledge of various Microsoft operating systems
• Minimum 1-year related experience
• Proficiency in the Microsoft Suite tools
• Exposure to technical (LAN/WAN) environments and understanding of basic terminology and functions
• Prior experience or familiarity with ERP software applications
• Excellent verbal and written communication skills and customer service skills including the ability to communicate effectively across multiple departments
• Ability to accurately track, troubleshoot and problem solve
• Enthusiastic with exceptional organizational skills
• Ability to manage one's own time effectively (self-starter)
• Physically able to lift PCs, servers, peripherals and network equipment
• Configuration Lab experience a plus
• LAN/WAN certification(s) a plus
• Microsoft Certifications a plus
• CCNA or other related certifications a plus

Job Details -
• Shakopee, MN
• 1st shift - 8 - 4:30 P.M. M-F
• Contract - ASAP - June 2023
• Pay - $19-20/hr
• THE RIGHT STAFF offers Health Insurance, Holiday Pay and Referral Bonuses!

Apply by sending resume to or call 763-478-5454 for more details.

Applicants selected for this position with ours client will be required to complete a background check. Successful completion of this assessment is required for further consideration.
THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!
THE RIGHT STAFF is an Equal Opportunity Employer.
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