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Collections Account Specialist

Minneapolis, MN 55614

Posted: 10/18/19 Industry: Other Job Number: 00005YFC Pay Rate: 21.00
Are you an experienced collections representative? Do you excel at working with individuals to resolve their debt? Looking for a great collection s opportunity with an excellent commission potential? THE RIGHT STAFF is currently supporting a Student Loan Company in Minneapolis with their search for new training class of Collections Account Specialist.

Collect on defaulted student loans by placing outbound calls in a fast-paced call center environment.

Benefits for the Collections Account Specialist:
• Minneapolis, MN
• Base of $16-17 per hour + Monthly Commission
• 12:30 P.M. 9 P.M. Monday Thursday; 10:30 A.M. 7 P.M. Friday
• Direct Hire Excellent benefits
• THE RIGHT STAFF offers Healthcare, vacation and referral bonuses

Job Description for Collections Account Specialist:
• Handle outbound calls via a dialer to contact borrowers with defaulted loans
• Utilize systems to verify borrower information and documentation
• Provide borrowers arrangements for payments
• Negotiate and establish a payment plan with the borrower
• Provide accurate and clear documentation of course of action taken
• Perform secondary follow-up on contacts
• Process payments (i.E. Credit card Payments, etc.)
• Follow established departmental process and procedures
• Use resources to ensure federal regulations and compliance
• Escalate situations outside guidelines to supervisors

Requirements of Collections Accounts Specialist:
• High School Diploma or GED
• 2+ years of collection experience
• 1+ years of customer service experience
• Some college or equivalent work experience is preferred
• Needs to have a demonstrated collection knowledge, knowledge of available payment programs.
• Knowledge or laws and regulations affecting collection of defaulted student loans is preferred
• Must be able to pass background and drug test prior to start.

Apply by sending resume to or call 952-546-1100 for more details.

Applicants selected for this position with our client will be required to complete a background check. Successful completion of this assessment is required for further consideration.

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

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