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Helpdesk Representative

Plymouth, MN 55441

Posted: 11/19/19 Industry: Customer Service Job Number: 00005YPY Pay Rate: 19.00

Job Description

Are you skilled at problem-solving technical issues? THE RIGHT STAFF is currently seeking Helpdesk Representatives for a client in the northwest metro. Candidates who enjoy helping others and possess excellent technical skills will excel in this long term opportunity. If this sounds like you, send us your resume today for immediate consideration!

Hours and Benefits of the Helpdesk Representative:
Located in the Northwest Metro.
Pay starts at $19.
Monday - Friday: 7:00 am to 7:00 pm Flexible Hours.
THE RIGHT STAFF offers healthcare, Vacation and Referral bonuses.

Helpdesk Representative Responsibilities:
Attend to customer questions, complaints and concerns immediately.
Troubleshoot calls for technical or online systems.
Maintain a strong commitment to customer service and handle heavy call volumes.
Provide timely information regarding material deliveries, pricing and return of materials.
Communicate effectively with management and production teams.

Helpdesk Representative Requirements:
1-3 years of technical support experience in a non-scripted Call Center Environment
Excellent trouble-shooting and problem-solving skills.
Ability to learn new systems and be computer savvy.
Excellent phone-based customer service skills.
Strong time management skills.

Candidates who enjoy showcasing their customer service talents APPLY NOW!
E-mail your resume to

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

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