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Customer Service Representative

Burnsville, MN 55337

Post Date: 02/25/18 Job ID: 00005PSB Industry: Financial Services Pay Rate: 15.00
Support callers as an inbound customer support representative with a Healthcare organization located in Burnsville, MN. Provide Tier 1 level technical support on healthcare services and products, technical issues, and account maintenance. We are seeking candidates with a minimum of 6+ months of prior unscripted call center experience.

Apply today at stp8@therightstaff.com

JOB DUTIES:
• Provide timely information regarding medical products and plans.
• Attend to customer questions, complaints and concerns immediately.
• Troubleshoot calls for technical or online systems.
• Maintain a strong commitment to customer service and handle heavy call volumes.
• Communicate effectively with management and production teams.

REQUIREMENTS:
• High School Diploma or Equivalent.
• 6 months or more years of experience in a non-scripted call center environment.
• Must be computer savvy and have a strong aptitude for learning new systems.
• Must have exceptional phone, customer service, and problem-solving skills.
• Must be able to learn quickly.

HOURS AND BENEFITS:
• Pay: $15 per hour
• Monday thru Friday 1st shift Opportunities between 6 A.M. 6 P.M.
• Located in Burnsville, MN
• Contract to Hire Opportunity
• THE RIGHT STAFF offers Healthcare, vacation and referral bonuses

Apply by sending resume to stp8@therightstaff.com or call 651-288-2800 for more details.
THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

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