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Wage Garnishment Processor

Minneapolis, MN

Post Date: 01/18/18 Job ID: 00005NQ5 Industry: Education Pay Rate: 15.00
WAGE GARNISHMENT PROCESSOR
Do you want a career opportunity? Do you have experience working in the student loan or financial industry? Our client is looking for articulate office professionals for wage garnishment processor opportunities! If you want to work for a growing company that offers excellent benefits, APPY NOW!

DUTIES AND RESPONSIBILITIES:
• Processes return mail/regular mail from related correspondence, includes opening and updating invalid and/or new forwarding information. Forwards all employer acknowledgments, hearings and miscellaneous mail to the correct workflow
• Reviews and documents all employer acknowledgments assigned
• Manages Employer Verification List to ensure database accurately reflects employer contact information with no duplicates and unidentified employers
• Completes and documents all calls on the Noble dialer system
• Processes all correspondence assigned through BI Launchpad: releases, suspends, and other related letters when requested
• Completes all non-compliant accounts assigned to ensure the employers are compliant with the order
• Performs skip tracing activities to locate correct address and phone information of employers utilizing Google, TLO, The Work Number and other related resources
• Provides customer service by responding to telephone calls, voicemails, emails, and other written correspondence
• Responds to inquiries from employers regarding administrative wage garnishments orders
• Assists in providing changes to processes to ensure the department procedure manual is updated

QUALIFICATIONS:
• Effective written and verbal communication skills
• Basic knowledge and skills working in a computer based office suite environment; Microsoft Windows or Mac Office
• Detail oriented
• Ability to know when to escalate problems
• Ability to prioritize work assignments
• Ability to work effectively in a team environment
• Excellent interaction and customer service skills with the ability to anticipate, understand and manage customer expectations and consistent delivery of services
• Displays and promotes high standards of ethical conduct and behaviors consistent with organizational and government standards
• Strong positive attitude and consistent attendance

HOURS AND BENEFITS:
• Full time day hours Monday - Friday
• $15 per hour
• Long term contract position with the opportunity for Temp to Hire
• THE RIGHT STAFF offers Healthcare, Vacation and Referral bonuses
To Apply: Please send a resume to edn8@therightstaff.com

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

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