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Sales Support Specialist

Plymouth, MN

Post Date: 10/17/17 Job ID: 00005M56 Industry: Other
Do you have a background in Sales Support and Customer Service? Have you worked in order management? Entered quotes, provided customer support via phone and email? Are you able to wear many types of hats in a role that can change hourly/daily? If you answered yes then our client in Plymouth/Minneapolis has a full-time contract opening for a Sales Support Specialist Position with 4-5 years experience. This position pays $20-21/hr. And flexible working hours of 8: 00 A.M. To 5: 00 P.M., M-F. If you feel you are a good fit and qualified for this position then APPLY TODAY!

Apply to:
877-414-JOBS (5627)

PAY: $20.00-$21.00 an hour DOQ
SHIFT: 1st
LOCATION: Minneapolis/Plymouth

Responsibilities and Essential Duties:
Answer phone calls from current and prospective customers, respond to emails and provide customers with product information including entering product quotes into CRM.
Interact with customers to provide after sales support on a variety of issues including
Product knowledge in all four product lines
Product lead times
Freight quoting
Updating customer records
Primary support will be for domestic sales
Cross-organizational communication in a team setting.
Send appropriate form letters and tax exemption certificates to customers
Follow order entry process and provide order management from order receipt through order shipping
Assist with collections on small past due amounts.
Enter customer complaints and refer unresolved customer grievances to designated departments for further investigation
Process customer returns and credit memos
This position provides the opportunity to work on a variety of tasks throughout the day.

Bachelor's degree (B.A.) from four-year college or university; or four to five years related experience and/or training.
Bilingual a plus.
Basic competency working in a Windows Office environment is required (Outlook, Excel, Word)
A strong team player
Ability to foster and maintain relationships
Excellent verbal and communication skills.
Detail oriented.
Ability to work in a multitasking environment.
Must be a quick thinker and make recommendations or propose a solution to a customer s problem.
Experience in dealing with freight and logistics a plus.

Applicants selected for an interview will be required to complete a background check/drug test. THE RIGHT STAFF will complete an individualized assessment of the results of the background check/drug test and the job position. Applicants will be required to successfully complete this assessment for further consideration.

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Temporary assignments to full-time permanent positions. We are here to assist you! Let us help YOU create YOUR success!

We thank all interested candidates. However, only those selected for interviews will be contacted.

THE RIGHT STAFF is an Equal Employment Opportunity employer.


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