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Educational Loan Counselor

Minneapolis, MN

Post Date: 07/20/17 Job ID: 00005LLY Industry: Customer Service
THE RIGHT STAFFF is currently recruiting for a person with a minimum of one year of office or customer service experience to work in a professional office environment assisting previous students as a loan counselor.

To qualify for this position, you must have the following:
+ High School diploma or GED
+ 1-3 years of work experience in a professional office environment
+ Skilled in Microsoft Products and be comfortable learning new software
+ Attention to detail and highly adaptable to a fast paced, fluid environment

Preferred experience includes:
+ 1+ years of experience in a call center or in the financial field
+ Bilingual in Spanish and English

Other duties and responsibilities:
+ Communicate by phone or email to borrowing clients to provide information or consequences
+ Answer inbound and make outbound calls to student clients and references.
+ Provide educational information on options of managing loans or on bringing loans current.
+ Maintain current knowledge and documentation of laws and regulations affecting student loans.
+ Conduct searches to locate new contact information for loan borrowers
+ Update loan status and maintain current documentation of all student loan information.

HOURS AND BENEFITS
+ 1st Shift Monday through Friday. Must be able to work 1 evening/week and one Saturday morning/month.
+ Contract to Hire
+ Pay starts at $15/hr with growth potential and incentive program
+ Located in East Metro, will be transferring Downtown

To Apply: Please send a resume to edn10@therightstaff.com

THE RIGHT STAFF offices are NOW welcoming walk in job seekers! Please be prepared with the following documents: Your resume, one professional reference and documentation for your I-9. Let us help YOU find YOUR RIGHT job RIGHT NOW!

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Temporary assignments to full-time permanent positions, we are here to assist you! Let us help YOU create YOUR success!

We thank all interested candidates. However, only those selected for interviews will be contacted.

Applicants selected for an interview will be required to complete a background check/drug test.
THE RIGHT STAFF will complete an individualized assessment of the results of the background check/drug test and the job position. Applicants will be required to successfully complete this assessment for further consideration.

THE RIGHT STAFF is an Equal Employment Opportunity employer.
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