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Collections Supervisor

Roseville, MN

Post Date: 11/18/17 Job ID: 00005MFY Industry: Other Pay Rate: 30.00
Lead a team of professional 3rd Party Debt Collectors as a Collections Supervisor in East Minneapolis. THE RIGHT STAFF is searching for skilled collections representatives for a permanent opportunity. Qualified applicants will have 2 years of prior collections experience and a minimum of 1 year of supervisory experience.

Position Description:
• Supervise a team of 10 collections agents in accordance with FDCPA, state and local collections laws in an effort to collect unpaid debt
• Handle collection team activities to meet production goals and projections
• Perform daily mentoring, coaching, and proper negotiation of or repayment of the debt per company and client standards
• Perform active daily monitoring of collections calls and take over for closure or risk mitigation as needed
• Set and execute team goals monthly
• Perform necessary collector audits and documentation
• Train new team members as required
• Maintain weekly pay period time cards and tracking of team member hours worked

Position Requirements:
• High School diploma or equivalent
• 1-2 years of 3rd party collections experience and a proven track record of success required
• 1 year of prior collections supervisory experience required
• Strong communication, negotiation, and problem-solving skills are required
• Must have intermediate knowledge of Microsoft Word, Excel, and Outlook

Position Benefits:
• Direct Hire Opportunity
• Salary is $42, 000 $60, 000 base + competitive commission structure
• Normal Business Hours
• Competitive benefits offered

Apply by sending resume to stp8@therightstaff.com or call 651-288-2800 for more details.

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!

THE RIGHT STAFF is an Equal Opportunity Employer.

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