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Call Center Lead

Brooklyn Park, MN

Post Date: 08/21/17 Job ID: 00005LVM Industry: Other
THE RIGHT STAFF is now seeking professional Call Center Leads for a long term contract opportunity with a fast growing client in Brooklyn Park! If you have the talent to inspire and lead others, we want to meet you!

APPLY NOW by sending resume to mpg8@therightstaff.com.

The Call Center Lead will lead and support their team to excel at providing outstanding customer service!

HOURS AND BENEFITS FOR CALL CENTER LEADS:
Pay: $20 per hour
Hours: Monday - Friday, 1st shift Flexible Hours
Located in Brooklyn Park
Long Term Contract: September - June

JOB DUTIES FOR CALL CENTER LEADS:
First point of contact for team regarding escalation calls and assisting with resolution
Work with management to improve and manage employee performance goals and objectives
Provide feedback and encouragement to staff
Plan and delegate work assignments to staff
Receive, respond, and resolve inbound client calls on company products and information
Provide excellent customer service in a heavy call environment
Communicate successfully with management and production teams

REQUIRED SKILLS FOR CALL CENTER LEAD:
1-3 years of previous coaching, lead or supervisory experience
1-3 years experience in a Call Center environment
Strong problem solving and analytical skills
Strong time management skills

APPLY NOW by sending resume to mpg8@therightstaff.com.

To view additional positions and to apply directly to our website: www.therightstaff.com.

THE RIGHT STAFF offices are NOW welcoming walk in job seekers! Please be prepared with the following documents: Your resume, one professional reference and documentation for your I-9. Let us help YOU find YOUR RIGHT job RIGHT NOW!

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Temporary assignments to full-time permanent positions, we are here to assist you! Let us help YOU create YOUR success!

We thank all interested candidates. However, only those selected for interviews will be contacted.

THE RIGHT STAFF is an Equal Employment Opportunity employer.
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