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Call Center Coach

Brooklyn Park, MN

Post Date: 08/21/17 Job ID: 00005LVG Industry: Customer Service
We re looking for top performing Call Center Coaches in the North Metro Area. These long-term contract positions are paying $20.00 per hour and offer a flexible schedule. If you have experience as a Coach or Lead in a Call Center Environment and are interested in working for a growing company apply by resume today to: edn6@therightstaff.com.

Call Center Coach Job Responsibilities:
• Appropriate planning, communication and work delegation
• Responsible for needed documentation and correspondence
• Recommend and provide new staff training
• Aid with call overflow
• Responding and resolving escalated issues
• Achieve metrics- based performance levels
• Able to achieve necessary certifications throughout training and contract duration

Call Center Coach Requirements:
• Strong time management, communication, and problem solving skills
• 1-3 years of previous coaching, lead or supervisory experience and 1-3 years working in a Call Center environment
• High school diploma/GED equivalent: Associates degree preferred

Call Center Coach Hours and Benefits:
• Flexible 8 hour work day to fall within the open office hours of: 6: 00 A.M. 8: 00 P.M., Monday - Friday
• Long term contract position
• Pays: $20.00 per hour

To Apply: Please send a resume to edn6@therightstaff.com.
To view additional positions and to apply directly to our website: www.therightstaff.com

THE RIGHT STAFF offices are NOW welcoming walk in job seekers! Please be prepared with the following documents: Your resume, one professional reference and documentation for your I-9. Let us help YOU find YOUR RIGHT job RIGHT NOW!

THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Temporary assignments to full-time permanent positions, we are here to assist you! Let us help YOU create YOUR success!

We thank all interested candidates. However, only those selected for interviews will be contacted.

THE RIGHT STAFF is an Equal Employment Opportunity employer.

#CB
Min: 1
Type: Contract
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